哪里有酒店英语

   2022-09-18 15:09:38 网络630
核心提示:视频学习大全--and--小说大全资源名称---英语方面学习视频资料迪斯尼神奇英语全套http://www.xuexinet.com/document/xuexidetail.asp?id=9初级美语-赖世雄(mp3)http://www.

哪里有酒店英语

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酒店客房常用英语

常用酒店英语口语:

预定房间

1.Do I need to pay a deposit.我需要付押金吗?

2.I'd like to book a suite.我想要预定一个套间。

3.I'd prefer a quiet room.我想要一个安静点的房间。

4.I'd like a room with a view.我想要一个风景较好的房间。

5.I'd like to book a single room.我想要预定一个单人间。

6.I'd like to book a double room.我想要预定一个双人间。

7.I'd like to book a deluxe suite.我想要预定一个豪华套间。

8.What kind of room would you like?您需要什么样的房间?

9.When will you stay in our hotel?您什么时候过来我们酒店?

10.How long will you stay in our hotel?你要在我们酒店待多久?

11.In whose name is the reservation made?是以谁的名义订的房间?

12.Would you like breakfast in our hotel?您要不要在饭店吃早餐?

13.I'd like a room facing the sea/the mountains.我喜欢朝向大海/群山的房间。

14.I would like to book a standard room for three days.我想预订三天的标准间。

15.We will be staying from tuesday for three nights.我们从星期二开始住三晚。

16.The closest tourist destination is the beach.离这里最近的旅游景点是海滩。

17.I'd like to make a reservation for a suite1 with both shower and bath.我想预订一个既带淋浴又带浴缸的套房。

18.Is it just for tonight?只住今晚吗?

19.How long will you be staying?您打算住多久?

20.How long will you stay with us?您打算住多久?

21.How much will that room be?那个房间的价格是?

22.What attractions are nearby?附近有什么旅游景点?

23.Do you have any vacancies now?请问目前有空房间吗?

24.Can I just come some other time?我不能换个时间过来吗?

25.I should look up some hotel rates.我应该查一下一些酒店的价格。

26.I could look up some hotel rates.我可以查一下一些酒店的价格。

27.Then do you have anything less expensive?那你们有其他便宜一点的吗?

28.I heard that your hotel is offering a discount now.我听说你们酒店正在打折。

29.From what date and how many nights will you be staying?要哪天的,您想住几晚?

30.I made a reservation there and I need to change it. 我预订过一个房间,现在我想换一个时间。

31.Can you check to see if there are any vacancies tomorrow?你能帮我查明天是否有空房吗?

32.I'm sorry,but we're fully booked for single rooms.Would you like to have a double one?很抱歉,我们的单人间已经订满了,给您订双人间可以吗?

33.From which country?从哪个国家预订的?

34.Does it include breakfast?包括早餐吗?

35.I have found your booking.我找到了你的订单。

36.Does the price include breakfast?房价是否包括早餐?

37.How about your hotels's location?请问贵酒店位于哪里?

38.I'll check our reservation record.我来查一下我们的预订记录。

39.The facilities at this hotel are great.这家旅馆的设施很棒。

40.We would like a room with a balcony.我们想要一个有阳台的房间。

41.Does your hotel offer pick-up service?请问贵酒店有接车服务吗?

42.I am sorry, no elite room is available.很抱歉,我们没有商务客房了。

43.What time do you expect to arrive,Sir ?请问您大概什么时候到酒店,先生。

44.I want to book a suite for my family and me.我想为我和我的家人订一间套房。

45.It's all right for the 18th ,but not the 19th.18日的订房没问题,但19日恐怕不行。

46.Can you check to see if there are any vacancies tomorrow?你能不能帮我查一查明天有没有空房?

47.I'm going to be arriving late, but please keep my reservation.我晚一点到,请保留预订房间。

48.It's through a third-party website.Sometimes, the bookings can get lost.你是通过第三方网站订的。有时候,订单会出问题。

49.We wil hold your booking until 7:00 pm. without a guarantee.没有任何担保的情况下,我们会为您将房间保留到7点。

50.We have a free breakfast buffet every morning from 6am-9am. Price is 150 dollars.我们每天从早上6点到9点有免费的早餐自助餐,房价150元。

扩展资料:

酒店退房情景对话

(F: Frontdesk G: Guest)

F: Good afternoon. How may I help you?

下午好,请问有什么可以帮到您?

G: Can you check me out please?

可以帮我退房吗?

F: Sure. What’s your room number and name please?

好的,请问您怎么称呼,您的房间号是多少?

G: My room number is 305 and name is Smith.

我的房间号是305,我叫史密斯

F: Wait a moment please. Here is your bill. Please check it to see if the account is correct.

请您稍等。这是您的账单,请看看是否正确。

G: The total cost is 330. What’s extra 20 dollars for?

一共消费了330,这多出来的20是怎么回事?

F: That’s for the international phone call you made in the room.

这是您在房间内拨打国际长途的费用。

G: Can I pay with a credit card?

我可以用信用卡支付吗?

F: Of course, you can. May I have your passport, please?

当然,请您给我下您的护照。

G: Here you are.

给你。

F: Here is your receipt. Thank you. Have a nice day.

这是您的收据,谢谢您,祝您有愉快的一天

G: Thank you, you too, bye.

谢谢,你也是,再见。

酒店客房常用英语-唤醒服务Wake-up Call Service.

A:客房服务,我能为您做些什么吗?

A: Room service, can I help you?

B:我们早要去纽约,因此我想让你们明天早上叫醒我。

B: I’m going to Newyork early tomorrow morning. So I would like

to request an early morning call.

A:没问题,那么您想让我们明天早上什么时候叫醒您?

A: No problem, at what time would you like us to call you

tomorrow morning?

B:请在明早6阒印?

B: At 6 sharp tomorrow morning, please.

B:请用电话叫醒,我不想吵醒邻居。

B: By phone, please. I don’t want to disturb my neighbors.

A:好的,那么我们明早6点叫醒您。

A: OK. So we will wake you up at 6:00 tomorrow morning.

A:你好,我想要办理入住。

A: Hello, I would like to check in, please.

B:您在我们这里预定客房了吗?

B: Do you have a reservation with us?

A:是的,我在你们酒店预订了今晚的房间。

A: Yes, I booked a room here for tonight.

B:请问您的尊姓大名?

B: May I have your name, please?

B:请让我看一下您的护照好吗?

B: May I see your passport, please?

A:可以,这里给你。

A: Ok, here you are.

B:我们为您保留了001房间。

B: We have Room 001 reserved for you.

B:请您填一下这份来客登记卡。

B: Would you mind filling in his form, please?

A:好的。

A: All right.

B:请您在上面签上您的姓名,好吗?

B: Could you sign your name here, please?

A:可以了吗,先生?

A: Will that be all right, sir?

B:好了,祝您在我们酒店过得愉快。

B: Yes, I hope you’ll enjoy your stay in our hotel.

------------------------

欢迎和问候语:

1、Good morning(afternoon , evening) , sir(madam)

早上(下午、晚上)好,先生(夫人)。

2、How do you do?

您好!(初次见面)

Glad to meet you .

很高兴见到您。

3、How are you?

您好吗?

Fine , Thanks . And you ?

很好,谢谢。您好吗?

4、Welcome to our hotel (restaurant , shop).

欢迎到我潜龉荩ú吞�⑸痰辏├础?

5、Wish you a most pleasant stay in our hotel .

愿您在我们宾馆过得愉快。

6、I hope you will enjoy your stay with us.

希望您在我们宾馆过得愉快。(客人刚入店时)

I hope you are enjoying your stay with us.

希望您在我们宾馆过得愉快。(客人在饭店逗留期间)

I hope you have enjoyed your stay with us.

希望您在我们宾馆过得愉快。(客人离店时)

7、Have a good time!

祝您过得愉快!

电话用语:

8、**hotel , front desk . Can I help you?

**饭店,前厅。您找谁?

9、Sorry , I’ve dialed the wrong number .

对不起,我拨错号了。

10、May I speak to your general manager?

能和你们总经理说话吗?

Speaking.

我就是。

11、Sorry , he is not in at the moment .

对不起,他现在不在。

Would you like to leave a message ?

您要留口信吗?

12、Pardon.

对不起,请再说一遍,好吗?

I beg your pardon.

对不起,请再说一遍,好吗?

祝贺语:

13、Congratulations!

祝贺您!

14、Happy birthday!

生日快乐!

15、Happy new year!

新年快乐!

16、Merry Christmas!

圣诞快乐!

17、Have a nice holiday!

假日快乐!

18、Wish you every success!

祝您成功!

答谢和答应语:

19、Thank you (very much) .

谢谢您(非常感谢)。

20、Thank you for your advice (information , help)

感谢您的忠告(信息、帮助)。

21、It’s very kind of you .

谢谢,您真客气。

22、You are welcome .

不用谢。

23、Not at all.

不用谢。

Don’t mention it .

不用谢。

24、It’s my pleasure .

非常高兴为您服务。

(With pleasure.)

(My pleasure.)

25、I am at your service .

乐意为您效劳。

26、Thank you for staying in our hotel.

感谢您在我们酒店下榻。

27、I’m sorry .

很抱歉。

28、Excuse me .

对不起。

29、I’m sorry ,It’s my fault.

很抱歉。那是我的过错。

30、Sorry to have kept you waiting .

对不起,让您久等了。

31、Sorry to interrupt you .

对不起,打扰您了。

32、I’m sorry about this.

对此表示抱歉。

33、I apologize for this.

我为此道歉。

34、That’s all right.

没关系。

35、Let’s forget it.

算了吧。

征询语:

36、Can(May)I help you?

我能帮您什么吗?

Yes, please.

好的。

37、What can I do for you .

我能为您干点什么?

38、Is there anything I can do for you ?

有什么能为您效劳的吗?

39、Just a moment , please.

请稍等一下。

40、May I use your phone?

我能借用您的电话吗?

Certainly.

当然可以。

Yes, of course .

当然可以。

指路用语:

41、Go upstairs/downstairs.

上楼/下楼。

42、It’s on the second (third) floor .

在二(三)楼。

43、Excuse me.

对不起。

Where is the washroom (restroom, elevator)?

请问盥洗室(休息室、电梯)在哪儿?

This way ,please.

请这边走

Turn left /right.

往左转/右转。

45、It’s in the lobby near the main entrance.

在大厅靠近大门。

46、It’s in the basement at the end of the corridor.

在地下室走廊尽头。

提醒用语:

47、Mind/(Watch)your step.

请走好。

48、Please be careful.

请当心。

49、Please don’t leave anything behind.

请别遗忘您的东西。

50、Don’t worry.

别担心。

51、Take it easy.

放心好了。

52、Please don’t smoke here.

请不要在这边抽烟。

告别语:

53、Goodbye.

再见。

54、See you late.

再见。

55、Good night .

晚安。

56、See you tomorrow.

明天见。

57、Goodbye and thank you for coming.

再见,谢谢您的光临。

58、Goodbye and hope to see you again.

再见,希望再见到您。

59、Have a nice trip!

一路平安!

60、Wish you a pleasant journey! Good luck!

祝您旅途愉快!祝您好运!

前厅:

1、Have you a reservation?

您预定过了吗?

2、May I know your name and room number?

您能告诉我您的名字与房间号吗?

3、Here is your room key.

给您房间钥匙。

4、Please pay at the cashier’s desk over there.

请去那边帐台付款。

5、Are these your baggage?

这些是您的行李吗?

May I take them for you?

我来帮您拿好吗?

客房部

6、Housekeeping .May I come in?

客房服务员,我可以进来吗?

7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.

请把要洗的东西放在浴室门后的洗衣袋中。

8、I hope I’m not disturbing you.

我希望没有打扰您。

9、One moment ,madam. I’ll bring them to you right away .

等一会儿,夫人。我马上送来。

10、I’ll send for an electrician( doctor , ……)

我给您请电工(大夫……)。

餐饮部:

11、Sit down , please .Here is the menu.

请坐,给您菜单,先生。

May I take your order ,sir?

您要点菜吗?

12、What would you like to have ,coffee or tea?

您要喝咖啡还是茶?

13、Would you like to have any wine with you dinner?

您用餐时要喝点酒吗?

14、Service hours are:

(餐厅)供应时间是:

7:00a.m.to 9:00a.m.for breakfast.

早餐7点到9点。

11:30a.m.to1: 30p.m.for lunch.

午餐11点半到1点半。

6:30p.m.to 8:30p.m.for dinner.

晚餐6点半到8点半。

15、Here is the bill. Please sign it.

这是您的帐单,请签字。

销售用语:

1、What kind of rooms(foods) would you like to have?

您需要什么样的房间(吃什么样的菜)?

2、Here is a brochure of our hotel and tariff.

这是介绍我们饭店的小册子和价目表。

3、We’ll give you a 10%(ten percent ) discount.

我们给您九折优惠。

4、We’ll offer tour guides complimentary breakfasts.

我们给陪同提供免费早餐。

5、We accept your terms.

我们接受您的条件。

公关用语:

6、May I introduce myself?

让我介绍我自己。

7、May I present you a litter souvenir?

请接受我们的一点小纪念品。

8、Let’s drink to our friendship!

为我们的友谊干杯!

9、Let me propose a toast to the health of our guests!

建议为在座客人的健康干杯!

10、Cheers!

干杯!

(Bottoms!)

征求意见用语:

11、How do you like Chinese food?

您喜欢中国菜吗?

12、What do you think of our service ?

您对我们的服务有什么意见?

13、Thank you for your comments(compliment, suggestions).

谢谢您给我们提的意见(赞扬、建议)。

14、I’m afraid it’s against the hotel’s regulations.

这是违反饭店规章制度的。

15、In our hotel we don’t accept tips.

我们饭店是不收小费的。

It’s our pleasure to serve our guests well.

我们为能为客人服务好而感到高兴。

Thank you all the same.

然而,还是要谢谢您。

16、I’m afraid you’ll have to pay for thedamage.

您必须赔偿。

17、Thank you for telling us about it.

谢谢您告诉我们

I’ll look into the mater right away.

我马上去处理这件事情。

18、Iassure you it wont happen again.

我保证此类事情不会再发生。

19、Please don’t worry ,sir (madam)

先生(夫人),请不必担心。

I’send someone up to your room right away.

我马上派人到你的房间去。

20、I can’t guarantee anything ,but I’ll try my best.

我不能保证,但我会尽力而为。

21、What can I show you.

您要买什么?

22、How do you like this fashion (color ,size ,design )?

您喜欢这种款式(颜色、尺寸、图案)吗?

23、The extra large size of this color is out of stock.

这种颜色的特大号已经卖完了。

Please try us again tomorrow.

请明天再来看看。

24、They are altogether 175(one hundred and seventy-five) yuan.

共计175元。

You may pay in cash or with credit card.

您可以付现金也可以用信用卡。

25、You have made a good choice, you have very good taste.

您真会买东西。您眼力真好。

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